The tedious recording problem can be solved with a card with its own "halo"
13:58:29 Author: Source: "intelligent application innovation research group "Official account comment: 0 Click:
but I just don't want him to feel better...
Hello, is it XX express company? I want to complain about your courier XX, who refused to deliver goods to his door and had a very bad attitude.
she complained about it for the third time this month. The previous things were wrong for me, but it's all over.
there are many centralized lists in this area, and I don't want to transfer...
leader, I apply to call out the call book with the complaining customer Check the sound
call recording, do you really understand
The little story at the beginning ofis not made up
consumers who have been at a disadvantage in safeguarding their rights for a long time in the past have gradually realized the power of [complaint] as a weapon in recent years. Therefore, good use and abuse have become a choice within everyone's reach
enterprises that have to hand over this weapon to consumers because of fierce market competition seem to be in a passive position, but if they find the right direction, they can become the biggest winners
what is this direction
let everything follow
what did your employees say? What exactly did your client say
you need and you can know
the enterprise call recording function came into being
who provides this function? How to use it? Is the cost high
three simple problems have troubled many managers
before I started writing this article, I searched the words "enterprise call recording" in real time and found some interesting things unexpectedly
Q & A on March 5 this year:
a help post and answer:
don't you really know
in fact, by opening an ordinary card, enterprises can provide full-scale dual track recording of calls between employees and customers. It can also overlay AI quality inspection, text transcription, and even big data analysis functions
this meeting is about to invite internationally renowned experts and scholars from the United States, Japan and the two sides of the Taiwan Strait, as well as heavyweight and high-level personages such as chairmen and general managers of many enterprises to attend. Isn't it amazing
cop physical card advantage no.1
no need to deploy
most of the call recording functions on the market now need to purchase and install hardware equipment, use customization, develop professional applications, and even train special personnel to upload recordings
high cost, complex operation, time-consuming and laborious
[cop physical card recording, completely different]
full dual track recording, call recording statistics,
cloud storage calls. All of these,
only need to open a card
in his opinion, CO can do more than that
cop physical card advantage no.2
depth function
with recording, do you want to monitor what your employees say at the first time
with recordings, do you want to transcribe them into words and keep them in a unified record to form a file
it just plays a guiding role. With the recording, do you want to analyze in depth your management and speaking skills based on this
if you want,
cop physical card is the best choice
cop platform AI recording quality inspection uses artificial intelligence technology to accurately transcribe the recorded content into text and retrieve it efficiently. It supports quality inspection template customization, keyword classification retrieval, artificial intelligence retrieval, and quality inspection report output
The extension rate is smalland on this basis, the cop platform can also carry out big data analysis of real business operation scenarios: through speech recognition technology, establish a label Library of various scenarios of enterprise internal business, extract effective information, and give positive feedback on business operation
it's really great. Just try it
here is the way to experience
the only channel insensitive cloud recording
if you want to experience it
sweep it
LINK
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